Support
A question, suggestion or problem? Check the answers below or write in. You'll hear back from the person who makes the app.
Where is my data stored?
On your iPhone and, if iCloud is on, in your iCloud account's private database. Trolly has no server and receives nothing. Details in the Privacy Policy.
How do I move my data to a new iPhone?
With iCloud turned on for both devices, on the same Apple Account, your data syncs on its own. Check Profile › iCloud sync.
How do I add a fixed cost?
In Profile › Fixed costs, tap +. It's added to every month from the start you choose. To change a single month's amount, or skip the month, tap the fixed cost's row in the Transactions tab.
How do installments work?
In the Installments tab, add the purchase with its total and number of installments. Each month's installment goes into the Variable category on its own. With two or more cards, the filter at the top shows each card's purchases.
What does Trolly Pro include?
Unlimited goals and installments, Year insights, CSV/OFX statement import, PDF and CSV export, Face ID lock and alternate icons. Subscribe in Profile › Trolly Pro.
How do I cancel my subscription?
In iPhone Settings › your name › Subscriptions › Trolly › Cancel Subscription. Subscriptions are managed by Apple. Everything you created stays in the app.
I switched iPhones and Pro isn't showing.
Open Profile › Trolly Pro and tap Restore, signed in with the same Apple Account you used to buy it.
I got a Trolly code. Where do I use it?
In Profile › Redeem code.
How do I change the language or currency?
In Profile › Language and currency. Switching currency doesn't convert amounts, it only changes the symbol.
How do I add a widget?
Touch and hold the Home Screen, tap Edit › Add Widget and choose Trolly. If a widget looks out of date, open Trolly once: the app is what refreshes the summary.
How do I delete all my data?
Delete the app from your iPhone and delete Trolly's data in iCloud under Settings › your name › iCloud › Manage Account Storage.
Why does the app ask for a card's last 4 digits?
Only so you know which card you used for each installment purchase. The full number, expiration date and security code are never requested.